10 Signs Your Website Is Outdated (And Hurting Conversions!)

05/09/2025

Your website is often the first impression customers have of your business. Like any part of your brand, it can age over time. The good news is that recognising when your website needs a refresh is the first step toward improving results and many fixes are simple but powerful.

Here are 10 common signs your site may be due for an update, along with tips on how to get back on track.

1. Your Website Isn’t Mobile-Friendly

Over 60% of web traffic in the UK comes from mobile devices. If your website doesn’t resize, scroll, and load properly on phones and tablets, you’re missing out on a huge share of potential customers. A responsive, mobile-friendly design ensures your site looks great and works smoothly on any device. SEO tip: Google also prioritises mobile-friendly web design in search results.

2. Slow Page Loading Speed

If your site takes more than a few seconds to load, potential customers may leave before seeing your content. Speed isn’t just about convenience, it directly impacts user experience and SEO. Outdated code, oversized images, or poor hosting can all slow you down.

3. An Outdated Website Design and Style

Web design trends evolve quickly. What looked cutting-edge five years ago might now look tired. A clean, modern design instantly builds trust, conversions and keeps your brand looking professional. Take a look at our modern web designs.

4. Confusing Navigation

If visitors can’t easily find your services, contact details, or pricing, they may leave before taking action. Streamlined menus and clear pathways make it easier for people to get where they need to go and improve conversions.

5. Not Secure (No HTTPS) 

Most users expect to see the small padlock icon in their browser bar. If your site doesn’t yet use HTTPS, visitors may see “Not Secure” notices. Updating this is a simple step that builds trust and protects your brand.

6. Low Search Engine Visibility

If your website isn’t appearing on Google for important search terms, it may be due to older SEO practices or a lack of optimisation. Modern websites are designed with SEO in mind to help improve rankings and attract new customers. Discover our SEO services to improve rankings.

7. Content Is Out of Date

A blog that hasn’t been updated for a while, old service details, or outdated pricing can give the impression of neglect. Fresh content not only reassures visitors but also boosts your SEO performance.

8. No Clear Calls-to-Action (CTAs)

Clear next steps like “Get a Quote,” “Book a Demo,” or “Contact Us” can help guide visitors through your website. Without them, even engaged users may not know what action to take.

9. Not Integrated With Marketing Tools 

Modern websites work best when they’re connected to tools like Google Analytics, social media, or email marketing platforms. These integrations make it easier to track performance and improve your campaigns over time.

10. Hard to Update or Manage

If making small changes requires a developer or feels complicated, your content management system (CMS) may be holding you back. A modern CMS makes it easy for you to update text, images, or layouts whenever you need to. At The Smarter Web Company we have our own self-developed content management system, designed for performance, flexibility, and ease of use.

Is It Time for a Redesign?

If some of these signs sound familiar, don’t worry, you’re not alone. Many businesses discover their websites need a refresh after a few years, technology moves quickly, and expectations evolve.

At The Smarter Web Company, we’ve been helping UK businesses create professional, mobile-friendly websites for over 15 years. Every site we build includes unlimited design revisions, our own easy-to-use content management system, and ongoing UK-based support. Get in touch to see how we can help you bring your website up to date.

Ready to see how a modern website could transform your business > Get your free website quote today.